Vendor Plans & Benefits — FAQs
Higher plans give you more product listings, lower commission rates, more featured products, greater store visibility, and priority support, depending on the plan you choose.
Your plan determines your product listing limit, commission rate, monthly subscription fee, featured products, store visibility, and support benefits.
Free is best for new vendors, Starter for up to 50 products, Professional for up to 200 products, and Premium for high-volume vendors needing unlimited listings and the lowest commission.
You can monitor your sales, commissions, and available earnings through your Vendor Dashboard.
Featured Products are products given additional visibility on the marketplace, helping them stand out and reach more potential customers.
No. Higher plans provide additional tools and visibility, but sales depend on factors such as your products, pricing, quality, availability, and customer demand.
A Featured Store gives your store additional visibility on ELEXBIG, helping more customers discover your products and vendor profile.
When your subscription expires, your store remains active. Your existing products remain visible on ELEXBIG, and customers can continue to view your store and products.
No. Your existing product listings remain visible on the marketplace. Your store and previously listed products are not automatically removed simply because your subscription has expired.
Yes. You can still access and manage your store. You can continue to manage your vendor account and store settings even when your current subscription period has ended.
No. Your store is not automatically deleted when your subscription expires. Your store remains on ELEXBIG unless it is otherwise suspended or removed in accordance with ELEXBIG's vendor policies.
Benefits such as featured products, featured store placement, priority support, product listing limits, and the plan's commission rate are determined by your active vendor plan. To continue receiving the benefits of a particular plan, you should renew or activate that plan.






